Student Advocacy
We believe that one of our most important roles is to act as an advocate on behalf of students. We offer our expertise, educational tools and personal assistance to help students understand their plan and utilize the proper benefits. We monitor student experience with our customer service department to ensure that we are providing the best possible service to those who have placed their trust in us and the plans we offer. We constantly review legislation and regulations that may impact student health insurance and student rights. Our reputation and relationships within the industry have helped us to bring insurance carriers into compliance with policyholder rights such as:
- Title IX
- Civil Rights Restoration Act of 1987
- U.S. Information Agency Benefit Compliance
- Health Insurance Portability and Accountability Act of 1996
- The Mental Health Parity Act
- Graham Leach Bliley
- Our plans currently cover over 130,000 students, and we are at the service of each and every one